GPIS-GIE

A Data Strategy to Revolutionize Residential Tranquility in Social Housing

GPIS-GIE and their challenges

  • Enhancing the operational model of GPIS-GIE and better integrating it with institutional security actors.
  • Increasing response speed.
  • Securing mobile patrols.
  • Meeting growing reporting requirements for all stakeholders.
  • Leveraging on-site observations for detecting security phenomena.

Our approach

  • Specification of tools for collecting on-site data.
  • Integration of external data to contextualize intervention sites.
  • Establishment of an open data platform for stakeholders.
  • Deployment of a 3D digital twin of intervention sites.
  • Implementation of a Real-Time Supervision Operations Center.

Benefits

  • Intervention times cut in half upon tenant calls.
  • 17 new cities covered by GPIS-GIE with constant staffing levels.
  • Systematic consideration of missions requested by landlords and police.
  • New advanced data analysis capabilities on request from institutional services.
  • Automation of reporting.

Challenges

Improving operational efficiency and integrating GPIS-GIE into the security ecosystem.

The Paris Inter-Bailleur Security Group (GPIS) brings together 12 social landlords in Paris and its suburbs. Its primary mission is to ensure residential tranquility for tenants while providing daily information to landlords and partners involved in maintaining tranquility by dispatching patrols at night to social housing assets. It mainly responds to tenant calls across more than 2000 sites, representing 180,000 housing units.
To legitimize its hybrid model as a private public service mission, and strengthen its integration into the overall security ecosystem, GPIS-GIE needed to enhance its cooperation with institutional services. At the same time, it launched an experiment at the request of landlords to extend its service to 17 new municipalities with constant staffing levels, necessitating the optimization of its operations.
In this context, we assisted GPIS-GIE through the IRIS program, aimed at defining and implementing a data strategy supported by modernizing its information systems.

Our approach

Making data a vector for interoperability with GPIS-GIE stakeholders.

After several nights of observation with operators, our teams identified a key finding: agents, through their frequent presence at over 2000 sites, had access to a wealth of information for combating insecurity, but this information was underutilized.
Subsequently, the focus was on how to transform these observations into structured data available to all on a platform. The goal was to improve information flow between GPIS teams and institutional services.
Our teams collaborated with operators to design tailored data collection tools. They also explored how to integrate external open data to contextualize the sites better, thereby enhancing GPIS-GIE’s analytical capabilities to provide value-added information to institutional actors.
We then identified the most relevant technological solutions within the ecosystem to implement the roadmap.
Just eight months after launching the project, thanks to the use of a No Code core platform and the collaboration of four other technology partners coordinated by ECOSYS Group, the IRIS system was deployed. Operators then had access to:

  • An intuitive computer and mobile logbook to quickly capture a maximum of information.
  • A real-time operational overview via a cartographic hypervisor.
  • An AI-managed patrol routing system.
  • A 3D mapping of social assets to guide mobile teams tactically.
  • Geolocated data on crime and energy use of buildings to better understand site contexts and prevent fire risks.
  • Data visualization interfaces in graphs, allowing for new investigative methods.
  • A new Operations Supervision Center (COS).

Benefits

Reduction in intervention times and strengthening the partnership positioning with institutional services.

The IRIS program has enabled GPIS-GIE to perform much more effectively in its operations and in managing cooperation with institutional services, positively impacting residential tranquility felt by tenants and landlords:

  • Intervention times reduced by half.
  • Optimization of property management through systematic reporting of damages.
  • Increased agent safety through the digital twin of sites, enabling risk anticipation by identifying dangerous areas and implementing preventive measures.
  • Simplified and enriched daily reporting due to centralized data accessible to over 500 recipients, fostering transparency and performance evaluation.

The deployment of IRIS has allowed GPIS-GIE to legitimize its model, both in its field operations and in its ability to provide key information to police services. It occupies a position previously left vacant by existing security measures, more focused on prevention ahead of police actions, yielding concrete results in securing social housing. Several cities elsewhere in France are also in the process of establishing equivalent structures.

Contact us to find out more!