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Ecosys Group » Our publications » A Data Strategy to Revolutionize Residential Tranquility in Social Housing
GPIS-GIE
Challenges
The Paris Inter-Bailleur Security Group (GPIS) brings together 12 social landlords in Paris and its suburbs. Its primary mission is to ensure residential tranquility for tenants while providing daily information to landlords and partners involved in maintaining tranquility by dispatching patrols at night to social housing assets. It mainly responds to tenant calls across more than 2000 sites, representing 180,000 housing units.
To legitimize its hybrid model as a private public service mission, and strengthen its integration into the overall security ecosystem, GPIS-GIE needed to enhance its cooperation with institutional services. At the same time, it launched an experiment at the request of landlords to extend its service to 17 new municipalities with constant staffing levels, necessitating the optimization of its operations.
In this context, we assisted GPIS-GIE through the IRIS program, aimed at defining and implementing a data strategy supported by modernizing its information systems.
Our approach
After several nights of observation with operators, our teams identified a key finding: agents, through their frequent presence at over 2000 sites, had access to a wealth of information for combating insecurity, but this information was underutilized.
Subsequently, the focus was on how to transform these observations into structured data available to all on a platform. The goal was to improve information flow between GPIS teams and institutional services.
Our teams collaborated with operators to design tailored data collection tools. They also explored how to integrate external open data to contextualize the sites better, thereby enhancing GPIS-GIE’s analytical capabilities to provide value-added information to institutional actors.
We then identified the most relevant technological solutions within the ecosystem to implement the roadmap.
Just eight months after launching the project, thanks to the use of a No Code core platform and the collaboration of four other technology partners coordinated by ECOSYS Group, the IRIS system was deployed. Operators then had access to:
Benefits
The IRIS program has enabled GPIS-GIE to perform much more effectively in its operations and in managing cooperation with institutional services, positively impacting residential tranquility felt by tenants and landlords:
The deployment of IRIS has allowed GPIS-GIE to legitimize its model, both in its field operations and in its ability to provide key information to police services. It occupies a position previously left vacant by existing security measures, more focused on prevention ahead of police actions, yielding concrete results in securing social housing. Several cities elsewhere in France are also in the process of establishing equivalent structures.