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Ecosys Group » Our publications » Integrated Remote Operations Centers: A Data Governance Challenge for Integrating Mining Activities
Eramet
Challenges
In the mining industry, integrating operations along the value chain is crucial to align mineral production with transport capacity from the mine to the port. Currently, the lack of information exchange along this “Mine to Port” route across various links in the chain prevents finding an optimal balance between production and logistics. To address these issues, IROCs (Integrated Remote Operations Centers) are increasingly used by industry players. These centers deploy remote facilities that visualize data on parameters across all segments of the value chain to anticipate the impact of disruptions and find the best response scenarios. They act as a vector for integrating operations through data and have shown significant results in reducing delays and eliminating bottlenecks.
These operational control centers require real-time input from both internal and external data streams. Establishing governance over this data to ensure its availability, reliability, and accessibility was a prerequisite for deploying IROCs for the Eramet Group.
Our approach
Through a comprehensive audit conducted on-site with operational staff, we highlight key business processes and map out all data necessary for operational control indicators. This information serves as a foundation for defining a roadmap in collaboration with all operational and managerial teams across three areas:
People: We define roles and responsibilities around data to ensure it is managed in each business area as a strategic asset that transcends the company. This data organization model is built coherently with the existing structure and leverages the skills and preferences of existing employees to facilitate change management and minimize implementation costs.
Process: We activate this data organization through concrete data management processes to ensure quality, regardless of technological equipment levels. We also standardize business references to create interoperability conditions among employees, entities, and information systems.
Technology: We work with existing technical teams to create roadmaps on four aspects:
Benefits
As part of this pivotal project to revolutionize the management of “Mine to Port” activities, we contributed to transforming data management while fostering a cultural shift toward a data-driven approach. The implemented solutions guarantee constant data availability, reliable performance indicators, and automated reporting, enabling quick and informed decision-making within the IROCs. These changes contribute to notable benefits, such as a 20% increase in transport capacity from certain mining deposits and time savings in reporting creation of up to a week per month for some employees. Data governance approaches have been standardized at the group level and are now being progressively deployed across all subsidiaries, alongside the IROCs.